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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.
Great thanks ??
It's an awesome website to buy Lexus parts.
Best prices in the DFW area and website is super easy to use!
OEM parts at fair prices. I hope these are available quickly.
SO FAR GOOD NOW I WILL SEE HOW WELL THE SHIPPING GOES'
Excellent service
Great price easy checkout.
great
Always the best price for Lexus parts
Very easy to order. And very good pricing!!!!
Excellent experience in purchasing my brake pads and rotors. Quick and easy.
all good
Great order experience and great prices. The dealer discount and shipping rebate made it a no brainer.
Awesome! Easy ordering!
5*
Yall rock!
Easy to order online
Thank you , positive online experience
Quick selection of brake pads for my RX350. Discount and free shipping were a definite plus!
Great service
Great prices, I look forward to my order. Thank you for the discounts.
Easy to navigate and the price for OEM Mats where great =)
Great website and customer service.
Great Prices.
I cannot wait to receive my cargo net for my Lexus RX 350 H it’s something that I wanted when I purchased this vehicle but they did not have. I am glad that your dealership in Plano has one. It will be a great surprise.
I wanted to order another item, but was not able to at this site. I have to go to another site with the part that I wanted, which is a cargo net which I shall do now other than that. Everything was great.
great website, easy to find part, excellent pricing and free shipping was an even nicer surprise!
Good
Very good price
Easy to order and Parts in stock.
Excellent as usual
Great People
Very well and will continue to use. Love the shipping options as I'm couple 100+ miles away.
Great job, I've tried using a gas cap from AutoZone and they don't fit and seal, Thanks Lexus of Plano.
Advisors in the Parts department were super helpful. They got the right parts for my vehicle.
Nice site and available parts. I'll be back...
Easy convenient transaction
Easy process, and great prices on accessories for your Lexus
Difficult to check out, took a while, I can’t read the VIN on my dashboard, it’s partially covered and your site didn’t accept my email unless I used all caps.
shipping address will be (Leasing Office ) 7500 Greenback lane Citrus HTS ca 95610
Great as always.
Easy navigating!!!!!
Great price easy checkout
I am very much thankful for Park place Lexus parts website. It helps to keep my RX300 on the road, to keep a safe running vehicle on the road.
Fast, easy. Thx.
Quick and Easy. Good Prices. Was able to find out what I needed. Mark Burnett was able to answer some questions for me regarding this Dash Cam that other websites could not. Some sites said this would not fit, some did not recognize my VIN, and some were not familiar with the part numbers......so I believe I made the RIGHT CHOICE! Once installed I will be good to go!
Thank you for making owning a Lexus affordable!!
This Order is for 2010 Lexus ES350.
I appreciate being able to order parts easily with your website.
hopefully it fits!
The ordering process was very easy.
GREAT
Easy transaction as per usual
your web site needs some assistance, when selecting APO it removes state information from the fields
Good inventory! easy to shop!
Thanks again. Always a positive experience
Excellent service by your parts department
Saved me thousands and that is why I order directly from Lexus parts website ONLY! Best prices on the real OEM parts.
Always helpful at office and online
Glad you had the part. Always helpful location
great. thank you
Spoke to someone @ parts who directed me here. Really helpful
Fast and easy to order part and great prices too.
Excellent and good prices online
Good job so far
Took the time to verify what I was getting over the phone so I could make sure I was ordering the correct floor liners. Thank You.
Website easy to navigate.
Excellent service at parts counter!
Order was easy! Want know about anything else until parts arrive.
You did great. I'll be back for more items as I need them. Thanks
GREAT!
I love lexus always wonderful!God Bless
Great prices and great service. 5 stars ??
Great price, easy website to navigate through, will do business again.
Always a good experience with Park Place Plano.
Excellent. Called parts dept. for information and he was very helpful and friendly. Ordered online from another state.
I looked these items up online and went to Park Place Plano to purchase them, and was told that the on-site prices were higher than the online prices. I said ok, I’ll order them online while I’m at the dealership and pick them up. I was told that online orders couldn’t be picked up the same day. I ended up ordering online and getting free shipping with the online prices, but I have to say that the experience didn’t make sense. Thanks very much to Jerrol in the Park place parts department for helping me understand the process.
Price was about 50% less than other dealers. What is not to like?
Very hard to find part number
Fast and efficient!
Very Easy!!!
Have ordered accessories/ parts from with zero issues. Great prices overall, better than my local dealership.
very helpful parts personnel
Thanks for a great deal! Website worked well too.
Quick easy and simple
Great experience as always.
Great prices and super shipping prices. You have found a forever customer
Greg was great. Very helpful
Order process was very easy, thank you!!
Good.
Thank you am very happy for the purchase.
online order went really well. customer service 5 star
fast and easy
Easy transaction!!
thank you
GREAT SERVICE, FAST SHIPPING, NO PROBLEMS!!!
Last order had really fast shipping. Also calling into parts, the guy over the phone (sorry forgot his name) was super friendly and very helpful. thanks guys!!
Great service and experience!!!
Please call me ASAP as soon as you have this ready for me
Great experience!!
The website ordering process is a little tricky to navigate the first time, but definitely worth the effort. Thanks!
Great experience as always!!!
Good purchase experience. Parts catalog could be improved, but overall, I found what I wanted. Free shipping was a bonus and influenced my decision to purchase from Park Place Lexus Plano.
Danny thanks for all your help! You are awesome!
Great service and ease of use!!! 3rd order in the last 2 weeks!
Thank you, Adrian in the Parts Dept!
4 of 5 stars, simply because I could not find these parts on the Park Place site, had to use the main Lexus parts site, which took extra time; otherwise, the rating could have been 5 of 5 stars.
Easy to use website
Great price & dependable service.
Hello Sir, II normally order parts to this site. I hope my bumper will arrived safely without damages. Thank you
Excellent prices and easy to use web site! Thank you again from a satisfied customer :)
Excellent prices and easy to use web site! Thank you from a satisfied customer :)
Excellent!
great prices!
Website ordering process somewhat difficult
Easy website, good prices.
Keep up the good customer service.
Thanks for the great website for ordering.
Smooth and easy process.
Thanks.
very easy online payment
Excellent prices
GREAT PRICE, LOCAL PU SAVES A BUNCH.
Easy ordering online and checking inventory by phone call
Quick and easy
Thank you for the free shipping!!
The perfect place to buy parts.
WHERE ARE THE COUPONS?
thanks
Excellent.
The only place on the internet that had a new OEM left rear speaker for my LX 470, as it was discontinued, two thumbs and two big toes up !!!!
Please send a confirmation email regarding the product I ordered (floor mats) whether or not are fitting for my 2017 Lexus 200t. Thank-you
Difficult to find the appropriate parts using your web page
Great service... Spoke to Mark (in parts) and could not get a better service. Extremely helpful and knowledgeable gentleman.
Awesome Lexus support. Do not buy parts in third part vendors. Here is the place
muy bueno y mas economico que amazon , y repuestos legitimos
Great - happy part is available! Also, spoke with Louis in the Parts Dept at Park Place Lexus Plano. He confirmed part and was very nice and helpful! Thank you!
The site was comprehensive for the parts listing and I really appreciate you displaying the CAD drawings and being able to click the image and it directing me to the specific part in the list.
Parts department at the dealer was very helpful in helping me find the right part to order
It was very easy. Thanks to Javier of Park Place Parts in Plano.
Fantastic! Site was easy to navigate, parts were easy to find. I called to confirm stock of the parts and a parts manager answer and quickly confirmed same... Free shipping, excellent, will use again! Thank you!
Always smooth experience from Lexus official parts website!!!
Danny in customer service was very patient and polite. I called about 50 times. Lol
So great to reach a live person! Their parts department answered the phone promptly and helped me verify that I was ordering the right part. The price they quoted was much more reasonable than that quoted by some other sites.
This service is convenient and easy to use
it was easy to purchase Lexus parts from your online parts store!
Always easy to use the site and getting genuine parts
Easy to order
Great, I called and the parts associate was able to find this niche part in minutes
Very easy, thanks!
Please ship to 3533 Timberland Place Frisco, TX 75035
scott advised i could order online and save!!
It is great that you have a sale. I will start to purchase directly more often now
Ver good service and Thank you.
i REALLY APPRECIATE ERIK GIVING ME A CALL THIS AFTERNOON TO DISCUSS THE PART I NEED. THANK YOU ERIK!
Awesome. Thank You to the Parts Specialist at your Exceptional Dealership.
Louis...appreciate your help
Excellent
VIN does not work, address is also buggy, website needs some cleaning
great....called store to help me with purchase, they provided parts numbers on phone and then he directed me to order online to help save money...perfect
best of the best
good
My number one source for Lexus Parts. Competitive pricing with great shipping rates. Highly recommended!
EXCELLENT!
Awesome easy to use website for part purchase. Fast shipping.
Awesome. Spoke with Louis on the phone and he was extremely helpful
Great prices, plus Dave provided excellent advice and friendly service
Online order is easy
Great savings!
Good service from Park Place Lexus Parts team
So far, so good!
Easy to search for parts and checkout.
This is the second time I bought parts from your store. The prices are not marked up like the Lexus dealer near me. Discounts that make shipping seem free, are extra awesome. Now I don't have to drive across town to get the parts I need for a great price.
Great!
Great prices!
Great
Awesome prices and parts Dept rocks!!!!
Mark Burnett was super helpful! Thank you!
Best price anywhere,
The Cart screen Address Information says COUNTRY is required - yet there is no place to put a COUNTRY. It is confusing when trying to complete the form
The diagrams and drawings detailing the parts could be better, but this has nothing to do with Park Place. Everyone I have talked to has been very helpful. Thank You.
great easy to use thanks for the coupon code
Good overall. But I was disappointed that I drive all the way to the business from Anna to only find out that the prices listed here were not honored at the dealership.
Great site, easy to navigate, great source for OEM parts at excellent prices.
So far so good, good price and free shipping sealed the deal.
THE PARTS DEPARTMENT OF LEXUS PLANO ---TEXAS WAS A GREAT HELP
Great! Went to dealer to price parts and he told me they were discounted online by almost 50%!
The ordering process was straightforward.
Thank you so much. This is such thing my custom. I’ve been waiting for this patch for a minute, but I did not have. I did not receive the commercial discount with this is in Virginia AK for tomorrow in Virginia.
Five Stars ... for sure!
Great service and convenient online ordering
I love the free shipping of 12.53 but I don't see where it applied the 5.24 dealer discount?
Website is easy to use, easy to find the part, the diagrams help a lot
Always fast and easy
Very easy quick purchase. Thanks
My order was filled on the spot cannot ask for more you are awesome
fast and easy to order.
The purchase was quick and easy and thank you for the Valentine's discount!
Easy to order. Let’s see how long it takes to arrive
Very helpful!
Pretty easy ordering process and free shipping is a plus.
You guys have the best parts service and website. Thank you
It was nice to be able to buy the parts that I needed on line.
Awesome
thank you for running a great parts service
It exceeded my expectations.
It was a very simple process to place an order. It exceeded my expectations.
nice
It does not tell me IF the part is in stock or ready for pickup... BIG miss.
Parts team at Park Place are easy to work with. Orders come in quickly
Louis thank you sir!
not clear on description of chmsl cover
Great Job!
Loved the Holiday discount. Great price for OEM part. Ordering was easy. Waiting on email for pickup. Thxs - JBP
great price
simple order web
Had the part I was looking for!!
Excellent web site and friendly& helpful staff at the counter where I picked up the parts.
Pick up person will be Kunjan Prajapati
Can I pick these up when the ordered console pet comes in? Thank you!
Easy to use
THANK YOU !! LOVE BUYING FROM YOU GUYS.
Thank you so much :)
Easy checkout
VERY HAPPY WITH PARK PLCE LEXUS PLANO.
Very helpful
Smooth online ordering process...thx Lexus
Great Price on parts....
Live in VA but called and talked with Dave about product to clarify difference in description and ordered . Great Prices,,,,,,
It’s always so easy to buy my Lexus parts
Eric in parts was a lot of help. Great customer service to make sure I ordered the right part. Thanks Eric!
Great staff-very helpful.
Good job
Web site is great! Curious that I called to see if I could come in and pick up today and the clerk told me the price was $229. I said it looks like your website has them from $166.50. Clerk says I should order from web and do local pick up. While it was great that the clerk knew how the web site worked and told me exactly how to find the local pick up option, unfortunate that he could not offer same price. Not a major issue since the clear was friendly and informative.
Ease of online ordering
Great experience!!!
Doesn't say you can't use a PO Box, but does say can't find address??
Great site for OEM parts
OK
WASN'T EASY IDENTIFYING MODEL AND YEAR.
I really love this and I will keep doing this way again thanks!
so far so good
Marshall helped with this order. Thanks!
Parts Department was super helpful over the phone to give me the correct part #. Thank you!
Thanks for call back for right parts.
please ship asap !!!!
Good Morning can you help me to change the Shipping address on my order(Order #10656400) Thank you
Parts dept followed up quickly in a professional manner. Thanks
great and I was able to maneuver the site with ease
Very good job answering my questions
It’s alway so easy to purchase parts for our Lexus vehicles
Easy Website
Quick and Easy...Let see how long it get here...
Website bugs out a little bit, nonetheless parts are easily found and numbers and fitment checks out. Only thing is website needs work.
Easy transaction. Much appreciated
Thank you !
Easy to order! Parts were easy to find. Great website
Tried to use the free shipping code but won’t let me. Had to choose pick up at the dealership instead.
Very fast shipping!!
thanks easy process to keep my lexus pursuits card open. keep up with the fair prices!
Always best prices available online!
Lexus of Plano is a class act, professional, courteous, patient through long parts ordering process. Will purchase all future needed parts for my car here. FANTASTIC SERVICE 10+ ALL THE WAY1
You did great
It's dumb when I order online instead of at the dealer to save half the cost.
Online order placement was easy.
The best customer service 5 stars all the way
Good price on parts compared to Sewell. The store and order confirmation are a bit confusing, however. I requested local pickup, but the order confirmation page says you will let me know when my order ships, and the order confirmation email mentions both picking up and shipping. I guess I'll find out in 2 - 4 working days.
GOOD
Excellent easy to navigate. Keep up the good work.
Very good people, they made sure I ordered the right parts by giving me the right part number. Thanks guys!
Response was swift, good people.
ALL GOOD -THANKS
So far, so good.
I
PARK PLACE IS THE BEST LEXUS DEALER IN THE COUNTRY!
Always enjoy buying parts from Park Place!
Pretty clear for showing what part I need
Good price on accessory I needed.
Please refund shipping per coupon
price sucks!
thank you!
Spoke to Dan on the phone - he was very courteous and helpful looking up the parts I needed
App said it couldn’t find my address or dealership address.
Great, thanks ..
The process was easy and the parts were priced fairly for genuine parts. Hope you can get them here quickly.
So far so good , check out was easy. I'll let you know when I receive the product.
Will pick up between 3pm and 430pm CT on April 30, 2022 (today) from parts.
great prices and service
Website is pretty easy to use. Had a few question about the part ordered and called the parts department at Park Place Lexus Plano. John was super helpful, knowledgeable and friendly. Thanks!
Great platform for ordering - thank you
Easy to find parts and place the order
Easy to use.
good. System didn't provide the option for pickup from Plano location
Easy to use interface and checkout. Good price
Simple, easy to use.
Outstanding!
N/A
NICE WEB SITE
Great pricing and outstanding service.
Fabulous!
Great !
Very easy - great!
Great dealer
Fine
EASY WEBSITE TO WORK WITH. THANK YOU
Pls inform me when this order is ready to be picked up. Thanks
Good website to order parts from that allows you to select the parts that FIT your Lexus
Website is very easy to navigate and prices are very competitive.
Quick and easy and good discount on products
Super easy and fast!
Quick and Easy - Parts available and OEM
Your web site got confused over by address..coudlnt find it and was confused over billing and shipping address
easy
Easy and fast
Good job. Easy to order
awesome
Would have perferred parts departs depart. just ship the product to me but all worked out in the end.
Easy to use website. Glad you asked for VIN number to confirm fit.
Order process was easy and the discount was a bonus.
It's very easy to complete my order and get some discount / promotion.
Thank you!
Easy to order process
Easy to navigate and order
Great way of ordering parts!
So far so good
User friendly site. Easy ordering process.
fine so far!
AWESOME DEAL!
very easy!!
Prefect
Thank you! This was easy and it's nice to move on from my old one which, by now, is looking a bit ratty. Best holiday wishes!
Do you have the right address
Excellent powerful search tool in website parts. Also VIN verification is a great tool. Best price on OEM.
Service dept is very courteous and helpful.
Web page is a little slow to process order.
Easy shopping
Easy, peasy, fresh & squeezy ordering the part online. Will update once I receive the part. Gracias!
Great as always
So far it’s been great, but I’ll comment again when I receive the part.
Easy on line purchase. Thanks to Luis for his help.
The parts department was very helpful.
When searching for parts, some parts (such as rear shocks) have 5 or more listings. It would be helpful to understand the difference in these parts.
its good
ITS BEEN GREAT SO FAR....
GREAT AND EASY SERVICE
Excellent customer service. Especially Dave in the parts dept. Thank You !
Great Customer Service by Jordan (parts) and Brian Black (Service Manager). Truly appreciate it.
Always good Thanks Greg
I ask for help on my parts order, young man replied to my email very quickly, ask for some information and provided the correct part numbers so I could complete my order. very professional Thank you.
Hope it is good!
The process to find and order was easy and top-notch. The only issue I had is I'm not sure if I ordered what I need. The image was tiny and a drawing. It would be helpful if your part was drawn and behind it, you could see where it is installed since it's such a basic small part. Thank you
I emailed planoparatsweb@parkplace. and got back a very fast response from a guy named Luis. 11/10 Service.
Ordering is easy, now waiting to pick up parts
The site is very easy to navigate!
Using the site was user-friendly.
Easy to order parts
Fantastic!!
Good so far... Order and checkout process straight forward.
Great deal and free shipping savings are great, only product I could not find was touch up paint?
Amazing, user friendly
Order process easy and efficient. I received emails to update the order status and was able to pick up the parts at the dealership.
need fast shipping asap, thanks!
Good prices
VERY CONVENIENT
PERFECT!
pick up
OEM parts at a reasonable price and shipping cost.
Awesome service and customer care. Greg did a world-class job providing the information needed.
WOW!!!! The gentleman (Greg) was amazingly helpful in helping to ensure I ordered/purchased the right part. He confirmed the right part number, and walked me through the process for purchase. He's courteous, respectful, and and the experience EXCEEDED EXPECTATIONS!!
5 Stars to Plano TX. I called Parts Dept today about this Cabin Filter Tray and the nice gentleman I spoke to said it was in stock and gave me the price of +$38. I asked if there were any promos to offer for a reduced price and he suggested ordering this part online. I did and the price was lower by over $20. Awesome, I will pick it up at the dealer to save SH.
Luis very knowledgeable and extremely helpful He went above and beyond Great customer service
Extremely happy for your online service and excellent price.Thanks
Nice and easy process. Price was competitive with best prices on the internet for this OEM part.
Greg was very helpful. The Best
excellent great prices and freeship over 100
THANK YOU FOR YOUR SERVICE,
I called the parts department and they were very helpful! I then purchased on line and they said I could pick up tomorrow!
Smooth Transaction, the website was very informative, will look to use again
Can't thank Dave enough for his time and expertise. As in many things it's the people that make the difference and Dave made a huge difference. Many thanks. I'll be back.
Awesome!
Excellent deal and especially with free shipping! I still can't believe this part broke the first time using on my 16 Lexus LX570 with only 30K miles. Disappointing.
Very easy to complete an online order.
Great price. Will purchase again in the future.
Website easy to use, found exactly what I needed!!
Great pricing and easy order process. Thank you much! Kirk
Real good, but shouldn't have to put in the code one has to find on your parts home page to get free shipping on orders over $75 as advertised. This should occur automatically at checkout on orders over $75. No code entered, one pays for shipping . . . this can be handled better.
Great price!
very easy to find and place order
Called Service Talked to Louis and he was excellent and helpful in finding the exact part I needed to order. He is at Park Place Lexus. Always, have excellent service
This was super easy to find and purchase the part I needed! Well done!
Very easy and fast
Easy to do online
I entered the VIN number to confirm I was purchasing the correct part but no confirmation to that fact.
I emailed the parts department to verify correct part numbers for my vehicle. They were quick to respond to all my questions and help me find the correct parts I needed to match my VIN number.
ordering was fun and easy